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The tragic killing of UnitedHealthcare CEO Brian Thompson on December 4, 2024, outside a Manhattan hotel sent shockwaves through the healthcare and pharmaceutical industries. Described by police as a “premeditated, preplanned targeted attack,” the incident underscored the escalating risks faced by executives in high-profile sectors like pharmaceuticals. For security professionals, this event serves as a stark reminder of the urgent need to integrate physical and cybersecurity strategies to protect personnel, assets and operations in an industry increasingly targeted by sophisticated threats. Many Pharma and related companies did not and still does not even have a proper security function and in most cases had/has a “Fire & Forget” approach on travel management and duty of care operations. In many cases, a policy/service from a service provider was purchased for a check in the box and that was it. The Evolving Threat Landscape in Pharma The pharmaceutical industry is a pri
Good decisions start with good data, but not all data is created equal. Public reports show patterns but rarely explain them. Company filings tell you what happened, not what’s coming next. In fast-moving or highly localized markets, the most valuable intelligence often doesn’t appear online at all. Whether launching a product, entering a new region or reassessing a supply chain, the difference between success and failure often comes down to the quality of insight behind the decision. Inaccurate assumptions, delayed information or missing context can quietly derail strategy. QYResearch exists to turn these unseen details into clear, actionable intelligence. It is a global market research and consulting firm that delivers industry analysis, business intelligence and strategic insight to organizations worldwide. Its strength lies in providing verified, granular data that traditional firms often miss, offering clarity in sectors and regions where standard datasets fall short. It has also established regional operations and local research teams in Japan, the U.S., Switzerland, South Korea, Indonesia and India. Since 2020, QYResearch has increased its revenue by 70 percent, driven by its commitment to accurate and actionable data. Building on this momentum, the firm plans to expand further by recruiting in Germany, Mexico, Brazil, the UAE, Vietnam, Singapore and other key markets. “For nearly two decades, we’ve focused on building deep, direct access to markets that go far beyond what public data can show. Today, we support over 65,000 clients, including BASF, Sony, LG, DuPont and Samsung, across 70 countries. Our intelligence spans over 30 industries, from semiconductor tools and specialty chemicals to emerging materials and niche consumer goods,” says Mark Liu, director of U.S. operations. Intelligence Gathered at Ground Level Analysts across our global divisions—in Europe, the U.S. and Asia—speak with CEOs, COOs, general managers, factory managers, distributors, suppliers, competitors and consultants, gathering facts on the ground instead of waiting for them to appear in filings or press releases. This field-based approach offers unmatched accuracy. Each data point is validated through a proprietary stakeholder mapping system that involves 30 roles across the value chain, designed to surface gaps and ensure end-to-end coverage. Every year, more than 8,500 sector-specific experts conduct thousands of interviews to collect insight that generic datasets can’t reach..
Modern building security often falls short on three fronts: 1. Coverage 2. Accountability 3. Timeliness Relying on a single on-site guard may seem cost-effective, but one person can’t keep eyes on every corner or respond instantly to every incident—leaving blind spots and no way to confirm whether they’re even alert. Likewise, unattended packages can linger in lobbies or loading docks for hours, inviting opportunistic theft. In higher-risk neighborhoods, these vulnerabilities are amplified by trespassers, vandalism, and illicit activity—threats that traditional alarm systems detect only after the fact. By the time a delayed, reactive alert arrives, the damage is done, and tenants and owners are left picking up the pieces. Monitex Security recognized these gaps and developed a real-time, live-monitoring platform that ensures continuous visibility, instant response, and verifiable guard activity—so buildings stay protected, deliveries remain secure, and risks never go unnoticed. Its team actively oversees a wide range of property types—including residential buildings, construction sites, car dealerships, commercial spaces, and parking lots—tailoring each system to the specific vulnerabilities of that location. Every camera is strategically placed to cover entrances, rooftops, stairwells, basements, and blind spots. Operators remain vigilant. When a threat emerges, they respond through direct voice—sending a clear message: someone is watching, someone knows. This layered approach combines smart surveillance tools with trained human operators who don't just deter crime—they deliver accurate, real-time reporting and clear documentation for every incident. That recordkeeping proves critical when working with law enforcement or resolving tenant disputes..
NSG’s mission statement is to advance and protect reputation. Whether managing a crisis, shaping public sentiment, or building brand value, there is a need to anticipate challenges, adapt quickly, and deliver tailored solutions that serve this goal for clients. “At The Next Solutions Group (NSG), we have hired the best professionals in the industry—experts who have worked with Fortune 100 C-suite executives, government officials, leading national journalists, and U.S. military leadership,” says Raymond F. Kerins, Jr., CEO of NSG. “Our team's collective experience in high-stakes environments ensures that we can protect and advance the reputation of our clients.” One recent instance in which this expertise was put to the test during a high-profile cybersecurity breach. Late one Saturday evening, NSG received an urgent request for assistance. The team mobilized immediately, engaging with federal agencies such as the FBI and CISA. Ultimately, NSG minimized the impact; supported the client in communicating with investors, board, and employees; prepared messaging in dealing with potential journalist inquires; protected the client’s reputation; and shared a strategic path forward, all while maintaining operational integrity. This response highlights NSG’s ability to act swiftly in critical situations. What strengthens NSG’s crisis management is its tri-pillar framework, the NSG Reputation Triangle—Business Intelligence, Issues Management, and Communications—which serves as a foundation for navigating challenges and ensuring clients are prepared for both crises and sustained success.
William Davis, Sr. Director Physical Security, Ally
Carson Del Campo, Customer Success Manager, Wise [LSE: WISE]
David Tierney, Creative Director, Panini America
Tina Downing, Senior Director and Lead of AIS Business Solutions, Russell Investments
Richard Mendoza, Director, Business Unit Information Security Officer, Realogy
Jolene Stewart, Executive Director of Security and Surveillance, Snoqualmie Casino & Hotel
Miles Dean Ewell, Head of Media & Production Technology, Vox Media, Inc
Remote video surveillance technologies enhance security through real-time monitoring, AI-driven analytics, and cloud integration, offering scalable solutions that improve efficiency and deter crime across various sectors.
Consulting is a strategic approach to transform businesses, providing expert insights and tailored solutions to enhance operations, drive innovation, and achieve sustainable growth in a competitive marketplace.
From Vision to Protection
In today’s rapidly evolving technological landscape, remote video surveillance has become a critical component for enhancing security across various sectors. With the growing demand for smarter, more efficient, and cost-effective security systems, remote video surveillance solutions have emerged as a transformative tool. These systems leverage advanced technologies such as cloud computing, AI, and machine learning to provide real-time monitoring and analytics, making it easier to detect suspicious activities, prevent security breaches, and ensure peace of mind for businesses and individuals alike. One of the key advantages of remote video surveillance is its ability to reduce operational costs. Traditional on-site security methods often require extensive human resources, which can be expensive and difficult to scale. In contrast, remote systems enable businesses to monitor multiple locations from a single platform, reducing the need for on-site personnel while increasing the level of security. Additionally, these systems offer scalability, allowing businesses to easily upgrade or expand their surveillance capabilities as their needs evolve. However, the remote video surveillance market is not just about technology; it is also heavily influenced by ongoing market research and consulting. These services play a crucial role in guiding businesses through the complexities of selecting and implementing the right security solutions. Market research helps organizations identify emerging trends, customer preferences, and potential risks. Consulting services, on the other hand, provide tailored advice to help businesses integrate these technologies seamlessly into their operations. For companies seeking to capitalize on this growing demand, partnering with a reliable market research and consulting firm can offer invaluable insights. These firms help identify market opportunities, competitive advantages, and potential challenges, enabling businesses to make informed decisions and stay ahead of the curve. In this edition, we have featured Eylul Pierce, AVP, Digital Product Manager II, Tri Counties Bank, and David McDermott, Director of Information Technology, O’Reilly Hospitality Management.
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