Past Issues

• 8

  The Evolution of Slot Systems and Gaming Technology

  Chris Garrow, Gaming Operations Director, Prairie Band Casino & Resort

• 16

  Predictive Insights– the AI-Powered Crystal Ball for Business

  Phil Ahad, chief digital officer, Toluna

• 18

  Agua Caliente Casinos

  Saverio Scheri, COO, Agua Caliente Casinos

• 20

  The Ever-Evolving Landscape of Customer Experience Management

  Gonzalo Carpintero Navarro, Head of Business Transformation, Radisson Hotel Group

• 21

  Enhancing the Guest Experience Through New Uses of Tried-and-True Technologies Travel & Hospitality Tech

  Frank Bonini, SVP/CIO, Cordish Global Gaming and Live! Casinos&Hotels

• 24

  Gamification and loyalty - the way to deeper engagement for brands

  Dan Bedi, Head of Sports, Retail & Gaming, Railsr.

• 26

  Big Data and Machine Learning: Two birds with one stone

  Dimitris Thanasopoulos, Director of Technology, Kaizen Gaming

• 30

  Technology and Casino Gaming

  James Russo, Director of Table games Training, Maverick Gaming